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Students who have experienced identity theft or fraud should take the following steps to protect themselves.

  1. File a police report with local law enforcement.
  2. Report the fraud to the US Department of Education, Office of Inspector General:
  3. Contact all credit bureaus and report your identity as stolen.
    Credit Bureau Website Phone
    Equifax 1 (800) 525-6285
    Experian 1 (888) 397-3742
    Transunion 1 (800) 680-7289
  4. Consult the Federal Trade Commission website on identity theft for more information.
  5. Report the fraud to your loan servicer. Find your loan servicer.
  6. Contact the Department of Education Federal Student Ombudsman at 1 (877) 557-2575.