Video or phone appointments can be scheduled up to two weeks in advance. Appointments fill up quickly, so plan ahead. Times vary.
Zoom Video Appointment Requirements
- A desktop or laptop computer works best. Smart phones and tablets may work, but are limited in what they can do.
- A working webcam.
- A working microphone.
- Web browsers: Google Chrome, Firefox, Microsoft Edge, and Safari (desktop or iOS) required, or a smartphone with the Zoom app downloaded.
Phone appointments can be scheduled up to two weeks in advance. Appointments fill up quickly, so plan ahead. Times vary.
Note: Please be prepared to provide your student ID number and PIN to the Financial Aid representative.
For help setting up your PIN, watch Using Your Student PIN for Remote Support.
Need help completing the FAFSA or CADAA?
Assistance is available on Fridays in the Welcome Center from 8:15 am to 4:30 pm.
No appointment is needed.