Coronavirus Impact on College Services
The Los Rios Colleges have begun 100% remote operations including moving all classes and student services online until further notice.
Use the following online resources during the campus closure due to COVID-19.
Computer and Technology Resources
Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.
- Visit https://creativecloud.adobe.com and use your school credentials to sign in.
- If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen.
- From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.
For more information on how to download or install apps, see Download and Install Creative Cloud Apps Help.
Many in-person classes are moving to Canvas, the online learning management system used by the Los Rios colleges.
If you are new to Canvas, then you can use the following resources to learn more about how to use the system:
- Review the Canvas Student Tour
- Review the Canvas Student Getting Started Guide
- Find answers in the Canvas Student Guide
Contact Canvas Support
You can call Canvas 24/7 Support toll-free, 24 hours a day, seven days a week:
- For American River College students, call (844) 589-3851.
- For Cosumnes River College students, call (844) 592-2203.
- For Folsom Lake College students, call (844) 600-4947.
- For Sacramento City College students, call (844) 612-7419.
CRC has 60 open-lab computers set up for enrolled students to access remotely. Students can remote-connect into the lab to do homework and save their files to the U drive with their Chromebook.
Please refer to these login instructions (PDF) to learn how to connect to the virtual lab.
Internet and Wifi Resources
The National Digital Inclusion Alliance (NDIA) has compiled a list of current offers from ISPs that will help low-income households to acquire service at low or no cost. Most have eligibility limitations linked to income or program enrollment. The list also includes established, nationally available low-cost plans offered by nonprofit organizations. All offers are less than $20/month total cost (with no installation fees).
AT&T is offering unlimited internet data and internet access for limited income households at $10 a month through the "Access from AT&T" program.
California Community Colleges students are eligible for the California Connects Mobile Internet service. This new mobile hotspot service, powered by Sprint, offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices for up to 10 hours on a single charge, no contract required, for only $19.99 a month.
Students can access free public wifi or hotspots in various public places in and around Sacramento. Use the following resources to learn more:
- Find free Xfinity wifi hot spots
- Learn how to access free AT&T wifi hot spots
- Learn about free wifi in City of Sacramento parks
- See a list of free wifi status in City of Sacramento parks
- Learn about free wifi in Fremont Park
Online Student Support Services
Do you not have access to food, clothing, housing, technology, or other basic needs as a result of the COVID-19 closures? Cosumnes River College has some resources available and can also connect you with other community resources.
Los Rios Student Emergency Fund
The Los Rios Student Emergency Fund provides immediate financial assistance (usually within 24 hours) to students involved in catastrophic or unexpected emergency situations.
Students may use an online scheduler for phone or video appointments with counselors.
While regular counseling appointments have moved online, crisis counseling is available to students everyday. For assistance please contact email@example.com or call (916) 691-7316. When contacting us, please indicate crisis counseling assistance is needed.
Students may now make appointments online to speak with EOPS, CARE, NextUP, or CalWORKs counselors via phone or video conference.
The college nurse can be reached for advice nursing by phone or email during normal business hours 10:00am to 4:00pm, Monday to Friday:
Or use the online form to schedule a phone appointment.
Visit the Health and Wellness Services page for more information.
During the campus closure the Library's instructional support has moved online.
During the campus closure, CRC's tutoring services are moving online. Click the link below to learn about drop-in online sessions organized by the Tutoring Center, Accounting Lab, Reading and Writing Center, and Math Lab.