Online Services

This page is updated frequently as new information becomes available.

Campus Closures and Remote Operations

The Los Rios Colleges have begun 100% remote operations including moving all classes and student services online until further notice.

Use the following online resources during the campus closure due to COVID-19.

Computer and Technology Resources

Adobe Creative Suite

Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.

  • Visit https://creativecloud.adobe.com and use your school credentials to sign in.
  • If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen.
  • From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.


For more information on how to download or install apps, see Download and Install Creative Cloud Apps Help

Canvas Online Learning System

Many in-person classes are moving to Canvas, the online learning management system used by the Los Rios colleges.

Go to Canvas

If you are new to Canvas, use the following resources to learn more about how to use the system:

Contact Canvas Support

You can call Canvas 24/7 Support toll-free, 24 hours a day, seven days a week:

  • For American River College, call (844) 589-3851.
  • For Cosumnes River College, call (844) 592-2203.
  • For Folsom Lake College, call (844) 600-4947.
  • For Sacramento City College, call (844) 612-7419.

Microsoft Office 365

If you are enrolled in the current semester, then you are eligible to use Microsoft Office 365, which includes Word, Excel, and PowerPoint.

Go to Office 365

Preparing for Online Learning Videos

California Community Colleges' California Virtual Campus - Online Education Initiative (CVC-OEI) has a series of Canvas and online readiness videos available to students.

CRC Student Tech Help

During the campus closure, CRC's Student Tech Help is offering virtual and phone appointments to troubleshoot technology issues. Some things we can help with:

  • Issues with a Chromebook checked out from the library
  • Help with Google docs, sheets, or slides
  • Help to reset your single sign on password

Schedule a Tech Support Appointment

CRC Learning Resource Center Virtual Lab

CRC has 60 open-lab computers set up for enrolled students to access remotely. Students can remote-connect into the lab to do homework and save their files to the U drive with their Chromebook. 

Please refer to these login instructions (PDF) to learn how to connect to the virtual lab. 

Internet and Wifi Resources

Free and Low-Cost Internet Plans

The National Digital Inclusion Alliance (NDIA) has compiled a list of current offers from ISPs that will help low-income households to acquire service at low or no cost. Most have eligibility limitations linked to income or program enrollment. The list also includes established, nationally available low-cost plans offered by nonprofit organizations. All offers are less than $20/month total cost (with no installation fees). 

View Free & Low-Cost Internet Plans

Other options:

AT&T is offering unlimited internet data and internet access for limited income households at $10 a month through the "Access from AT&T" program.

California Community Colleges students are eligible for the California Connects Mobile Internet service. This new mobile hotspot service, powered by Sprint, offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices for up to 10 hours on a single charge, no contract required, for only $19.99 a month.

Free Public Wifi

Students can access free public wifi or hotspots in various public places in and around Sacramento. Use the following resources to learn more:

Financial Resources

Los Rios Student Emergency Fund

The Los Rios Student Emergency Fund provides immediate financial assistance (usually within 24 hours) to students involved in catastrophic or unexpected emergency situations. These one-time grants of up to $500 have no repayment obligation.

Apply for Student Emergency Fund

CARES Act Direct Support for Students

As many people are aware, the federal stimulus package – the Coronavirus, Aid, Relief, and Economic Security (CARES) Act – includes one-time support for higher education institutions to help address the immediate and urgent impacts on our students and colleges.

Check your Message Center in eServices for information about important steps you can take to increase your chances to be eligible for these funds, including filling out a FAFSA if you haven’t already. Unfortunately, there is not enough money from the federal government for all of our students, so we will be focusing on making sure our neediest students who meet federal requirements for these funds are supported first.

These grants will range between $100 and $400, based on your financial need and the number of units you were enrolled in this Spring. We anticipate the first payments to students will be made in early May. We know that many students’ financial needs will extend beyond the current semester, so additional resources will also be distributed to qualifying students in the Fall.

We are committed to supporting students who have acute financial needs, including finalizing similar direct payments for undocumented students who are not eligible for CARES Act funding. We will have more information about eligibility and the process for securing these funds soon.

You may also be eligible for other federal funds from the CARES Act as well, as part of its Assistance for American Workers and Families program. View the full Consumer Financial Protection Bureau guide to COVID-19 economic stimulus relief funds and steps you can take to access funds if you haven’t already.

Wellness Resources

Aunt Bertha

Aunt Bertha is an online social care network that connects people and programs — making it easy for people to find social services in their communities

Go to Aunt Bertha

California COVID-19 Resources for Emotional Support and Well-Being

The coronavirus (COVID-19) outbreak is changing life for all of us. You may feel anxious, stressed, worried, sad, bored, depressed, lonely or frustrated in these circumstances. You are not alone.

24-hour Suicide Prevention Lifeline
1-800-273-8255 or text 838255

24-hour Domestic Violence Hotline
1-800-799-7233 

Call 911 if you or the person you are helping is in immediate danger.

View Additional Statewide Wellness Resources

Los Rios Employee Assistance Program

Employees may take advantage of our District Employee Assistance Program (EAP), a free, confidential resource.

Online Student Support Services at CRC

Basic Student Needs

CRC's Hawk Cares Program

The Hawk Cares program provides one central location for CRC students to find services in times of need.

Visit Hawk Cares


Emergency Hotel Program

CRC Office of Philanthropy and Los Rios Colleges Foundation (LRCF) have combined resources to offer emergency hotel rooms to CRC’s students who are housing insecure during the COVID-19 pandemic.

Details:

  • Up to two weeks at the Extended Stay America chain in Elk Grove and Sacramento
  • Rooms include a fully equipped kitchen (student must provide own food), free Wi-Fi, and flat-screen TV with premium channels
  • Due to social distancing guidelines, the free grab and go breakfast has been suspended

Students must request a room by filling out an online application.

Request a Room


Basic Needs

Do you not have access to food, clothing, housing, technology, or other basic needs as a result of the COVID-19 closures? Cosumnes River College has some resources available and can also connect you with other community resources.

Community Food Resources (PDF)
Sacramento Foodbank
Housing Shelters and Services (PDF)
AuntBertha.com
Visit the Hawk Cares Program page for more information.


Los Rios Student Emergency Fund

The Los Rios Student Emergency Fund provides immediate financial assistance (usually within 24 hours) to students involved in catastrophic or unexpected emergency situations.

Apply to Los Rios Student Emergency Fund


Mortgage and Housing Assistance

If you're concerned about how to pay your mortgage or rent due to the coronavirus national emergency, visit the Consumer Financial Protection Bureau website for information on what to do now, and what your options are for mortgage and rent payment relief.

Counseling

Students may use an online scheduler for phone or video appointments with counselors.

Schedule a Video Counseling Appointment

Crisis Counseling

While regular counseling appointments have moved online, crisis counseling is available to students everyday. For assistance please contact crc-counseling@crc.losrios.edu or call (916) 691-7316. When contacting us, please indicate crisis counseling assistance is needed.

Disability Support Programs and Services (DSPS)

Students may now make appointments online to speak with DSPS counselors via phone or video conference.

Make an Online Appointment

DSPS Student Zoom Lounge

During the campus closure, DSPS will hold a Zoom lounge everyday Monday to Friday, 2:00 to 3:00 pm. Join us on Zoom to chat, check-in, and get assistance as you would if you walked into the DSPS Office. We are here to support you.

Meeting URL: https://cccconfer.zoom.us/j/96689058440
Meeting ID: 966 8905 8440

EOPS/CARE, CalWORKs, and NextUP

Students may now make appointments online to speak with program counselors via phone or video conference.

Make an EOPS/CARE Online Appointment

Make a CalWORKs Online Appointment

Make a NextUP Online Appointment

Financial Aid Office

CRC's Financial Aid Office has special online and over-the-phone office hours during the campus closure:

Monday to Thursday: 8:00 am to 5:00 pm
Friday: 8:00 am to 4:30 am

We will be answering all financial aid questions regarding your file as well as helping you fill out your FAFSA. We can look up your information as long as your provide as your Student ID and Verification Pin.

crc-finaid@crc.losrios.edu
Phone: (916) 691-7325
Financial Aid

Health and Wellness Services

The college nurse can be reached for advice nursing by phone or email during normal business hours 10:00am to 4:00pm, Monday to Friday:
(916) 691-7584
barklem@crc.losrios.edu

Or use the online form to schedule a phone appointment.

Request a Phone Appointment

Visit the Health and Wellness Services page for more information.

Language Assistance

We have a CRC student or staff to respond to questions in Farsi, Hindi, Pashto, Spanish, Urdu, Cantonese, Mandarin, and Vietnamese.

Find Language Assistance

Library

During the campus closure the Library's instructional support has moved online.

Get Online Library Resources

Tutoring

During the campus closure, CRC's tutoring services are moving online. Click the link below to learn about drop-in online sessions organized by the Tutoring Center, Accounting Lab, Reading and Writing Center, and Math Lab.

Get Online Tutoring Support

WEAVE Confidential Advocate

If you have experienced sexual harassment, sexual assault, or domestic violence, your WEAVE Confidential Advocate is here to support you.

Call (916) 568-3011 or email WEAVE@losrios.edu Monday through Thursday 8:30 am to 4:00 pm.

Zoom Chat: WEAVE Advocate Awareness Hour

The WEAVE Advocate Awareness Hour is a weekly awareness and wellness virtual offering hosted by your WEAVE Confidential Campus Advocate. This offering will focus on topics related to domestic violence, sexual assault, and sexual harassment. It is an opportunity to connect with your Advocate, learn about different topics, and to engage with your peers.

Schedule:
Every Thursday, 11:00 am to 12:00 pm
Zoom link: https://cccconfer.zoom.us/j/9165683011