Online Services

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Coronavirus Impact on College Services

The Los Rios Colleges have begun 100% remote operations including moving all classes and student services online until further notice.

Use the following online resources during the campus closure due to COVID-19.

Computer and Technology Resources

Adobe Creative Suite

Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.

  • Visit https://creativecloud.adobe.com and use your school credentials to sign in.
  • If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen.
  • From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.


For more information on how to download or install apps, see Download and Install Creative Cloud Apps Help

Canvas Online Learning System

Many in-person classes are moving to Canvas, the online learning management system used by the Los Rios colleges.

Go to Canvas

If you are new to Canvas, then you can use the following resources to learn more about how to use the system:

Contact Canvas Support

You can call Canvas 24/7 Support toll-free, 24 hours a day, seven days a week:

  • For American River College students, call (844) 589-3851.
  • For Cosumnes River College students, call (844) 592-2203.
  • For Folsom Lake College students, call (844) 600-4947.
  • For Sacramento City College students, call (844) 612-7419.

Learning Resource Center Virtual Labs

CRC has 60 open-lab computers set up for enrolled students to access remotely. Students can remote-connect into the lab to do homework and save their files to the U drive with their Chromebook. 

Please refer to these login instructions (PDF) to learn how to connect to the virtual lab. 

Microsoft Office 365

If you are enrolled in the current semester, then you are eligible to use Microsoft Office 365, which includes Word, Excel, and PowerPoint.

Go to Office 365

Internet and Wifi Resources

Free and Low-Cost Internet Plans

The National Digital Inclusion Alliance (NDIA) has compiled a list of current offers from ISPs that will help low-income households to acquire service at low or no cost. Most have eligibility limitations linked to income or program enrollment. The list also includes established, nationally available low-cost plans offered by nonprofit organizations. All offers are less than $20/month total cost (with no installation fees). 

View Free & Low-Cost Internet Plans

Other options:

AT&T is offering unlimited internet data and internet access for limited income households at $10 a month through the "Access from AT&T" program.

California Community Colleges students are eligible for the California Connects Mobile Internet service. This new mobile hotspot service, powered by Sprint, offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices for up to 10 hours on a single charge, no contract required, for only $19.99 a month.

Free Public Wifi

Students can access free public wifi or hotspots in various public places in and around Sacramento. Use the following resources to learn more:

Online Student Support Services

Basic Student Needs

Basic Needs

Do you not have access to food, clothing, housing, technology, or other basic needs as a result of the COVID-19 closures? Cosumnes River College has some resources available and can also connect you with other community resources.

Community Food Resources (PDF)
Sacramento Foodbank
Housing Shelters and Services (PDF)
AuntBertha.com
Visit the Hawk Cares Program page for more information.

Los Rios Student Emergency Fund

The Los Rios Student Emergency Fund provides immediate financial assistance (usually within 24 hours) to students involved in catastrophic or unexpected emergency situations.

Apply to Los Rios Student Emergency Fund

Counseling

Students may use an online scheduler for phone or video appointments with counselors.

Schedule a Video Counseling Appointment

Crisis Counseling

While regular counseling appointments have moved online, crisis counseling is available to students everyday. For assistance please contact crc-counseling@crc.losrios.edu or call (916) 691-7316. When contacting us, please indicate crisis counseling assistance is needed.

EOPS, CARE, NextUP, and CalWORKs

Students may now make appointments online to speak with EOPS, CARE, NextUP, or CalWORKs counselors via phone or video conference.

Make an Online Appointment

Health and Wellness Services

The college nurse can be reached for advice nursing by phone or email during normal business hours 10:00am to 4:00pm, Monday to Friday:
(916) 691-7584
barklem@crc.losrios.edu

Or use the online form to schedule a phone appointment.

Request a Phone Appointment

Visit the Health and Wellness Services page for more information.

Library

During the campus closure the Library's instructional support has moved online.

Get Online Library Resources

Tutoring

During the campus closure, CRC's tutoring services are moving online. Click the link below to learn about drop-in online sessions organized by the Tutoring Center, Accounting Lab, Reading and Writing Center, and Math Lab.

Get Online Tutoring Support

WEAVE Confidential Advocate

If you have experienced sexual harassment, sexual assault, or domestic violence, your WEAVE Confidential Advocate is here to support you.

Call (916) 568-3011 or email WEAVE@losrios.edu Monday through Thursday 8:30 am to 4:00 pm.