Human Services

Upon completion of this course, the student will be able to:

• SLO-1: Develop a comprehensive overview of the field of Human Services in both the public and private sector.
• discuss the role of the Human Services worker in a variety of environments and populations.
• understand diverse client populations served by Human Services workers.
• explain the career possibilities in the field of Human Services.
• analyze the core principles and values, communication skills, and self-care in Human Services.

Upon completion of this course, the student will be able to:

• Demonstrate appropriate physical, tonal and verbal interpersonal responses in an individual or group counseling setting (SLO 1)
• Students will be able to define a contradiction between client's spoken words and between client's spoken words, body language and attitude in an interpersonal setting.
• Students will be able to identify the differences between poor responses and effective responses.
• Describe the innate emotional basis influencing the individual response patterns of different persons which affect how they respond to their environment. (SLO 2)
• Utilize the introspective approach to specific human relations topics. (SLO 3)

Upon completion of this course, the student will be able to:

• demonstrate understanding of children's issues.
• demonstrate understanding of the role and importance of play and fantasy.
• demonstrate understanding of the role of family dynamics and its influence upon the child's behavior and adaption.
• demonstrate ability to effectively use children's techniques with children: storytelling, puppets, art, active play, sand play, clay, table games, and puzzles.

Upon completion of this course, the student will be able to:

• SLO 1: DEVELOP AN UNDERSTANDING OF THE PSYCHOLOGICAL AND PHYSIOLOGICAL EFFECTS OF ALCOHOL AND OTHER DRUGS OF ADDICTION ON THE HUMAN BODY AND HUMAN BEHAVIOR.
• SLO 2: DEVELOP AN UNDERSTANDING OF INTERVENTION AND TREATMENT PLANS FOR ALCOHOL AND DRUGS OF ADDICTION.
• develop a comprehensive understanding of the physiological, sociological, economical and historical conditions contributing to substance abuse
• describe the psychological and physiological progression of substance abuse.
• identify the key components of assessment and recovery programs for alcoholism and drug abuse including AA, NA, ALANON, ACA, private and public in/outpatient therapy.
• identify the family dynamics inherent in substance abuse situations, including ACA and co-dependency issues.
• develop an understanding of prevention and treatment efforts used in the field of chemical dependency

Upon completion of this course, the student will be able to:

• SLO 1: DEVELOP AN UNDERSTANDING OF THE PSYCHOLOGICAL AND PHYSIOLOGICAL EFFECTS OF ALCOHOL AND OTHER DRUGS OF ADDICTION ON THE HUMAN BODY AND HUMAN BEHAVIOR.
• SLO 2: DEVELOP AN UNDERSTANDING OF INTERVENTION AND TREATMENT PLANS FOR ALCOHOL AND DRUGS OF ADDICTION.
• Compare the effects of each class of psychoactive drugs upon the human body.
• Define the biological, social, and psychological implications of psychoactive drug use, misuse, and abuse.
• Describe the effects of psychoactive drugs on behavior.
• Analyze treatment issues and challenges.
• Compare intervention and treatment approaches.
• Examine alternatives to drug use.

Upon completion of this course, the student will be able to:

• SLO 1: DEVELOP AN UNDERSTANDING OF TREATMENT OPTIONS FOR DRUG AND ALCOHOL ADDICTION.
• analyze drug and alcohol use, misuse, abuse, and addiction
• compare various theories of drug and alcohol addiction
• differentiate treatment issues of drug and alcohol use, misuse, abuse, and addiction
• describe treatment methods and counseling approaches of drug and alcohol use, misuse, abuse, and addiction

Upon completion of this course, the student will be able to:

• SLO-1: IMPLEMENT THOSE SKILLS REQUIRED OF A WORKING PROFESSIONAL IN THE HELPING PROFESSION.
• Design a full assessment of a client and be able to recommend appropriate treatment.
• Analyze and apply ethical guidelines to situations such as dual relationships and self-disclosure.
• Evaluate and recognize the difference between the following limits to confidentiality: Tarasoff "Duty to Warn" and "5150" danger to self or others.
• Research the Diagnostic and Statistical Manual and be able to define the major categories of diagnosis.
• SLO-2 UNDERSTAND THE REPORTING LAWS FOR CHILDREN AND ADULTS IN THE HELPING PROFESSION, AS WELL AS ADHERE TO STANDARDS OF CARE IN THE PROFESSION AND PREVENTING HARM TO SELF OR OTHERS.
• SLO-3: DEMONSTRATE KNOWLEDGE OF THE PROFESSIONAL CODE OF ETHICS AND STANDARDS OF PRACTICE IN THE HELPING PROFESSION.
• SLO-4: UNDERSTAND AND IMPLEMENT THE PROTOCOL FOR CRISIS INTERVENTIONS, MENTAL HEALTH ASSESSMENT AND CLIENT TREATMENT PLANNING.
• SLO-5: UNDERSTAND THE CONCEPTS OF CLIENT CONFIDENTIALITY AND LIMITS TO CONFIDENTIALITY AS THEY PERTAIN TO THE HELPING PROFESSION.

Upon completion of this course, the student will be able to:

• SLO 1: DEMONSTRATE THE ABILITY TO PROVIDE BASIC EMPATHETIC RESPONSES IN A DYAD SETTING AS DESCRIBED IN THE COURSE TEXT AND SIMULATED SITUATIONS INCLUDING CASE MANAGEMENT.
• Assess when to utilize basic empathy skills in an interpersonal setting, and when to utilize challenging skills.
• Justify and demonstrate effective utilization of both basic and challenging skills.
• Differentiate among skills used with special needs individuals, the skills used with a chemical dependency population, and the skills used with a senior diagnosed with dementia.
• Recommend and refer a client or person requesting help to at least three different community agencies appropriate for client's needs, demographics, etc.
• SLO 2: DEMONSTRATE THE TECHNIQUE OF INTERVIEWING AND COUNSELING APPROPRIATE FOR HELPERS IN SOCIAL SERVICE AGENCY SETTINGS.
• Demonstrate appropriate approaches in dealing with a variety of human problems.
• Demonstrate awareness of your own reactions based on past experiences, reactions to clients and reactions to client’s experiences.
• Develop a case file for case management and follow-up services.
• Write case histories, summaries of case conferences of paraprofessional counseling sessions, and develop appropriate goal setting and follow-up services after interviews with clients.

Upon completion of this course, the student will be able to:

• SLO-1: Develop an understanding of the function of a community based organization (CBO), and put into practice those skills learned in the classroom.
• Show evidence of understanding agency structure, intake, documentation, and case management skills.
• Demonstrate insight and the understanding of working with a diverse client population.
• Demonstrate a working knowledge of community resources and the proper referral process.
• Demonstrate the necessary competencies for successful employment in the field of human services by knowing the concepts of confidentiality, by knowing and utilizing sound clinical judgment in responding to ethical dilemma, and by responding appropriately to crises.

Upon completion of this course, the student will be able to:

• SLO 1: DEVELOP AN OVERVIEW OF THE TECHNIQUES AND SKILLS NEEDED FOR GROUP COUNSELING FACILITATION.
• Evaluate their use of effective group counseling techniques when facilitating and co-facilitating groups.
• Choose effective group curriculum and techniques that facilitate change in clients' behaviors.
• Research culturally responsive group facilitation techniques.
• Choose professional development goals related to their on-going growth in the use of effective group facilitation skills.
• Differentiate between techniques used in group and individual counseling.
• SLO 2: DEMONSTRATE MULTIPLE GROUP FACILITATION TECHNIQUES.
• Categorize the general goals of the group counseling experience.
• Assess and discuss ethical and professional issues in group experiences.
• Compare and identify the rights of group participants and/or obligations of group facilitators.
• Distinguish the theoretical and practical orientations with which they feel most successful as group facilitators.
• List areas of growth in self-understanding and in communicating with others.

Upon completion of this course, the student will be able to:

• analyze the most up-to-date information in areas which community human services employers feel are necessary exposure for students seeking employment within the agency. (SLO #1)

Upon completion of this course, the student will be able to:

• SLO #1: Actively engage in intellectual inquiry beyond that required in order to pass a course of study (College Wide Learning Outcome – Area 4).
• Discuss and outline a proposal of study (that can be accomplished within one semester term) with a supervising instructor qualified within the discipline.
• Design an independent study (to be completed individually or by collaboration of a small group) to foster special knowledge, skills, and experience that are not available in any one regularly scheduled course.
• Use information resources to gather discipline-specific information.
• SLO #2: Utilize modes of analysis and critical thinking to apply theoretical perspectives and/or concepts in the major discipline of study to significant problems and/or educational activities (College Wide Learning Outcome – Area 3).
• Analyze and apply the knowledge, skills and experience that are involved in the independent study to theoretical perspectives and/or concepts in the major discipline of study.
• Explain the importance of the major discipline of study in the broader picture of society.
• SLO #3: Communicate a complex understanding of content matter of the major discipline of study (College Wide Outcome – Area 3).
• Demonstrate competence in the skills essential to mastery of the major discipline of study that are necessary to accomplish the independent study.
• SLO #4: Identify personal goals and pursue these goals effectively (College Wide Outcome – Area 4).
• Utilize skills from the “academic tool kit” including time management, study skills, etc., to accomplish the independent study within one semester term.

Upon completion of this course, the student will be able to:

• SLO #1 DEMONSTRATE AN UNDERSTANDING AND APPLICATION OF PROFESSIONAL WORKPLACE BEHAVIOR IN A FIELD OF STUDY RELATED ONE’S CAREER.
• Understand the effects time, stress, and organizational management have on performance.
• Demonstrate an understanding of consistently practicing ethics and confidentiality in a workplace.
• Examine the career/life planning process and relate its relevance to the student.
• Demonstrate an understanding of basic communication tools and their appropriate use.
• Demonstrate an understanding of workplace etiquette.
• SLO #2 DESCRIBE THE CAREER/LIFE PLANNING PROCESS AND RELATE ITS RELEVANCY TO ONE'S CAREER.
• Link personal goals to long term achievement.
• Display an understanding of creating a professional first impression.
• Understand how networking is a powerful job search tool.
• Understand necessary elements of a résumé.
• Understand the importance of interview preparation.
• Identify how continual learning increases career success.
• SLO #3 DEMONSTRATE APPLICATION OF INDUSTRY KNOWLEDGE AND THEORETICAL CONCEPTS AS WRITTEN IN LEARNING OBJECTIVES IN PARTNERSHIP WITH THE EMPLOYER WORK SITE SUPERVISOR.

Upon completion of this course, the student will be able to:

• SLO-1: DEVELOP A COMPREHENSIVE OVERVIEW OF THE FIELD OF SOCIAL WORK AND HUMAN SERVICES IN BOTH THE PUBLIC AND PRIVATE SECTOR.
• discuss the role of the Human Services worker in a variety of environments and populations.
• understand diverse client populations served by Human Services workers.
• explain the career possibilities in the field of Human Services.
• analyze the core principles and values, communication skills, and self-care in Human Services.
• Analyze the core principles and values, communication skills, and self-care in Human Services.
• SLO-2: CREATE A PERSONAL CAREER PLAN OR INTERNSHIP PROGRAM PROPOSAL THAT INTEGRATES KNOWLEDGE OF THE FIELD OF SOCIAL WORK AND HUMAN SERVICES.
• Identify entry level positions in community based agencies to understand job duties and responsibilities in the field of Human Services.
• Understand job descriptions and career requirements in the field of Human services to career plan and prepare to enter the field.

Upon completion of this course, the student will be able to:

• Demonstrate appropriate physical, tonal and verbal interpersonal responses in an individual or group counseling setting (SLO 1)
• Students will be able to define a contradiction between client's spoken words and between client's spoken words, body language and attitude in an interpersonal setting.
• Students will be able to identify the differences between poor responses and effective responses.
• Describe the innate emotional basis influencing the individual response patterns of different persons which affect how they respond to their environment. (SLO 2)
• Utilize the introspective approach to specific human relations topics. (SLO 3)

Upon completion of this course, the student will be able to:

• SLO 1: DEVELOP AN UNDERSTANDING OF REHABILIATION AND TREATMENT OPTIONS FOR YOUTH AGES 6 -17.
• Demonstrate understanding of paraprofessional roles and appropriate engagement with youth across educational and community settings.
• Demonstrate understanding of the role family dynamics in youth emotional expression, coping skills and ability to effectively communicate their needs.
• Demonstrate understanding of the role family dynamics influence youth’s behaviors and ability to adapt to environments in healthy ways
• SLO 2: DEVELOP AN UNDERSTANDING OF COMMUNITY DEFINED PRACTICES AND TREATMENT OPTIONS WHEN WORKING IN MARGINALIZED/OPPRESSED COMMUNITIES.
• Demonstrate understanding of specific codes of ethics based on Human Services, Counselor and Social Worker code of ethics and how it applies to work with children and youth.
• Demonstrate and apply understanding of current social justice issues, political and societal impacts that effect the development of children and youth.

Upon completion of this course, the student will be able to:

• SLO 1: DEVELOP AN UNDERSTANDING OF THE PSYCHOLOGICAL AND PHYSIOLOGICAL EFFECTS OF ALCOHOL AND OTHER DRUGS OF ADDICTION ON THE HUMAN BODY AND HUMAN BEHAVIOR.
• Demonstrate the ability to use the assessment tools - from screening to placement to treatment planning - as used in human service agencies providing treatment for addiction.
• Formulate and describe the medical and psychological markers of use as well as the risks of complications due to long-term chemical use.
• Identify and define the different substance abuse treatments available and be able to design appropriate referrals into treatment including detox, residential, outpatient, sober living environments, 12-step, and prevention programs.
• Assess the behavioral symptoms belonging to the different classes of psychoactive drugs including street and prescription drugs.
• SLO 2: DEVELOP AN UNDERSTANDING OF INTERVENTION AND TREATMENT PLANS FOR ALCOHOL AND DRUGS OF ADDICTION.
• Develop a comprehensive understanding of the physiological, sociological, economical and historical conditions contributing to substance abuse.
• Describe the psychological and physiological progression of substance abuse.
• Identify the key components of assessment and recovery programs for alcoholism and drug abuse including AA, NA, ALANON, ACA, private and public in/outpatient therapy.
• Identify the family dynamics inherent in substance abuse situations, including ACA and co-dependency issues.
• Develop an understanding of prevention and treatment efforts used in the field of chemical dependency.
• Evaluate the effects of chemical dependency on family members and become familiar with assessment and treatment of family issues.
• Differentiate between the modalities of substance abuse treatment and how psychological theory interfaces with treatment including group, individual, and family services.

Upon completion of this course, the student will be able to:

• SLO 1: DEVELOP AN UNDERSTANDING OF THE PSYCHOLOGICAL AND PHYSIOLOGY EFFECTS OF ALCOHOL AND OTHER DRUGS OF ADDICTION ON THE HUMAN BODY AND HUMAN BEHAVIOR.
• Define the biological, social, and psychological implications of psychoactive drug use, misuse, and abuse.
• Describe the effects of psychoactive drugs on behavior.
• SLO 2: DEVELOP AN UNDERSTANDING OF INTERVENTION AND TREATMENT PLANS FOR ALCOHOL AND DRUGS OF ADDICTION.
• Compare intervention and treatment approaches.
• Examine alternatives to drug use.
• Compare the effects of each class of psychoactive drugs upon the human body.
• Analyze treatment issues and challenges.

Upon completion of this course, the student will be able to:

• SLO 1: DEVELOP AN UNDERSTANDING OF TREATMENT OPTIONS FOR DRUG AND ALCOHOL ADDICTION.
• analyze drug and alcohol use, misuse, abuse, and addiction
• compare various theories of drug and alcohol addiction
• differentiate treatment issues of drug and alcohol use, misuse, abuse, and addiction
• describe treatment methods and counseling approaches of drug and alcohol use, misuse, abuse, and addiction
• SLO 2: DEVELOP AN UNDERSTANDING OF THE RECOVERY PHASE OF TREATMENT, SPECIFIC TO DRUG AND ALCOHOL ADDICTION.
• describe common challenges faced during each phase of recovery.
• understand and apply key concepts/strategies based on the recovery model of treatment.

Upon completion of this course, the student will be able to:

• SLO-1: IMPLEMENT THOSE SKILLS REQUIRED OF A WORKING PROFESSIONAL IN THE HELPING PROFESSION.
• Design a full assessment of a client and be able to recommend appropriate treatment.
• Analyze and apply ethical guidelines to situations such as dual relationships and self-disclosure.
• Evaluate and recognize the difference between the following limits to confidentiality: Tarasoff "Duty to Warn" and "5150" danger to self or others.
• Research the Diagnostic and Statistical Manual and be able to define the major categories of diagnosis.
• SLO-2 UNDERSTAND THE REPORTING LAWS FOR CHILDREN AND ADULTS IN THE HELPING PROFESSION, AS WELL AS ADHERE TO STANDARDS OF CARE IN THE PROFESSION AND PREVENTING HARM TO SELF OR OTHERS.
• SLO-3: DEMONSTRATE KNOWLEDGE OF THE PROFESSIONAL CODE OF ETHICS AND STANDARDS OF PRACTICE IN THE HELPING PROFESSION.
• SLO-4: UNDERSTAND AND IMPLEMENT THE PROTOCOL FOR CRISIS INTERVENTIONS, MENTAL HEALTH ASSESSMENT AND CLIENT TREATMENT PLANNING.
• SLO-5: UNDERSTAND THE CONCEPTS OF CLIENT CONFIDENTIALITY AND LIMITS TO CONFIDENTIALITY AS THEY PERTAIN TO THE HELPING PROFESSION.

Upon completion of this course, the student will be able to:

• SLO 1: DEMONSTRATE THE ABILITY TO PROVIDE BASIC EMPATHETIC RESPONSES IN A DYAD SETTING AS DESCRIBED IN THE COURSE TEXT AND SIMULATED SITUATIONS INCLUDING CASE MANAGEMENT.
• Assess when to utilize basic empathy skills in an interpersonal setting, and when to utilize challenging skills.
• Justify and demonstrate effective utilization of both basic and challenging skills.
• Differentiate among skills used with special needs individuals, the skills used with a chemical dependency population, and the skills used with a senior diagnosed with dementia.
• Recommend and refer a client or person requesting help to at least three different community agencies appropriate for client's needs, demographics, etc.
• SLO 2: DEMONSTRATE THE TECHNIQUE OF INTERVIEWING AND COUNSELING APPROPRIATE FOR HELPERS IN SOCIAL SERVICE AGENCY SETTINGS.
• Demonstrate appropriate approaches in dealing with a variety of human problems.
• Demonstrate awareness of your own reactions based on past experiences, reactions to clients and reactions to client’s experiences.
• Develop a case file for case management and follow-up services.
• Write case histories, summaries of case conferences of paraprofessional counseling sessions, and develop appropriate goal setting and follow-up services after interviews with clients.

Upon completion of this course, the student will be able to:

• SLO 1: DEVELOP AN OVERVIEW OF THE TECHNIQUES AND SKILLS NEEDED FOR GROUP COUNSELING FACILITATION.
• Evaluate their use of effective group counseling techniques when facilitating and co-facilitating groups.
• Choose effective group curriculum and techniques that facilitate change in clients' behaviors.
• Research culturally responsive group facilitation techniques.
• Choose professional development goals related to their on-going growth in the use of effective group facilitation skills.
• Differentiate between techniques used in group and individual counseling.
• SLO 2: DEMONSTRATE MULTIPLE GROUP FACILITATION TECHNIQUES.
• Categorize the general goals of the group counseling experience.
• Assess and discuss ethical and professional issues in group experiences.
• Compare and identify the rights of group participants and/or obligations of group facilitators.
• Distinguish the theoretical and practical orientations with which they feel most successful as group facilitators.
• List areas of growth in self-understanding and in communicating with others.

Upon completion of this course, the student will be able to:

• SLO-1: Develop an understanding of the function of a community based organization (CBO), and put into practice those skills learned in the classroom.
• Show evidence of understanding agency structure, intake, documentation, and case management skills.
• Demonstrate insight and the understanding of working with a diverse client population.
• Demonstrate a working knowledge of community resources and the proper referral process.
• Demonstrate the necessary competencies for successful employment in the field of human services including confidentiality, knowing and utilizing sound clinical judgment in responding to ethical dilemma, and by responding appropriately to crisis.
• Demonstrate the necessary skills to successfully interact with Clients in varied settings by using case studies, scenarios (vignettes) for evaluation of skills and concepts.

Upon completion of this course, the student will be able to:

• SLO-1 DEMONSTRATE THE ABILITY TO ASSESS AN ACTUAL WORK PROBLEM AND CHOOSE INTELLIGENT AND THOUGHTFUL SOLUTIONS
• Utilize professional written communication skills, including a clear writing style and the ability to write grammatically correct case studies, reports, memos, and letters.
• Utilize professional oral communication skills including oral presentations, case presentations, group interaction, peer review, and group problem solving.
• Demonstrate an understanding of working with diverse client populations by referring a client to at least one agency for each population age-group: newborn to senior.
• Demonstrate professional competency using integrated understanding for individual improvement by developing additional skills.

Upon completion of this course, the student will be able to:

• SLO #1: Actively engage in intellectual inquiry beyond that required in order to pass a course of study (College Wide Learning Outcome – Area 4).
• Discuss and outline a proposal of study (that can be accomplished within one semester term) with a supervising instructor qualified within the discipline.
• Design an independent study (to be completed individually or by collaboration of a small group) to foster special knowledge, skills, and experience that are not available in any one regularly scheduled course.
• Use information resources to gather discipline-specific information.
• SLO #2: Utilize modes of analysis and critical thinking to apply theoretical perspectives and/or concepts in the major discipline of study to significant problems and/or educational activities (College Wide Learning Outcome – Area 3).
• Analyze and apply the knowledge, skills and experience that are involved in the independent study to theoretical perspectives and/or concepts in the major discipline of study.
• Explain the importance of the major discipline of study in the broader picture of society.
• SLO #3: Communicate a complex understanding of content matter of the major discipline of study (College Wide Outcome – Area 3).
• Demonstrate competence in the skills essential to mastery of the major discipline of study that are necessary to accomplish the independent study.
• SLO #4: Identify personal goals and pursue these goals effectively (College Wide Outcome – Area 4).
• Utilize skills from the “academic tool kit” including time management, study skills, etc., to accomplish the independent study within one semester term.

Upon completion of this course, the student will be able to:

• SLO #1 DEMONSTRATE AN UNDERSTANDING AND APPLICATION OF PROFESSIONAL WORKPLACE BEHAVIOR IN A FIELD OF STUDY RELATED TO ONE’S CAREER.
• Understand the effects time, stress, and organizational management have on performance.
• Demonstrate an understanding of consistently practicing ethics and confidentiality in a workplace.
• Examine the career/life planning process and relate its relevance to the student.
• Demonstrate an understanding of basic communication tools and their appropriate use.
• Demonstrate an understanding of workplace etiquette.
• SLO #2 DESCRIBE THE CAREER/LIFE PLANNING PROCESS AND RELATE ITS RELEVANCY TO ONE'S CAREER.
• Link personal goals to long term achievement.
• Display an understanding of creating a professional first impression.
• Understand how networking is a powerful job search tool.
• Understand necessary elements of a résumé.
• Understand the importance of interview preparation.
• Identify how continual learning increases career success.
• SLO #3 DEMONSTRATE APPLICATION OF INDUSTRY KNOWLEDGE AND THEORETICAL CONCEPTS AS WRITTEN IN LEARNING OBJECTIVES IN PARTNERSHIP WITH THE EMPLOYER WORK SITE SUPERVISOR.