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Note: This information pertains to video appointments. However, some in-person services will be offered on a limited basis by appointment in Fall 2021. See the Reopening page for in-person appointment information listed by department.

All counseling meetings will be by appointment only, Monday to Friday. However, we try to have at least one counselor available for drop-ins every day.

First-time college students who haven’t attended an orientation must sign up for a New Student Orientation Session through our First Year Experience program.

Please note: Students seeking appointments with EOPS/CARE, DSPS, CalWORKs, or NextUP/Guardian Scholars should visit their program's specific web page to make appointments with their program advisors.

Video Appointment Information

These appointments are conducted entirely online, from wherever you are. They do not involve an office visit.


  • A desktop or laptop computer works best. Smart phones and tablets may work, but are limited in what they can do.
  • A working webcam.
  • A working microphone.
  • Web browsers: Google Chrome, Firefox, Microsoft Edge, and Safari (desktop or iOS) required, or a smartphone with the Zoom or ConexED app downloaded. Internet Explorer is not compatible.

Video Appointments

Appointments will be available Monday to Thursday from 8:00 am to 6:00 pm, Friday from 8:00 am to 4:30 pm, and Saturday from 8:00 am to 3:00 pm (no appointments July 3). Video or phone appointments can be scheduled up to two weeks in advance. Appointments fill up quickly, so plan ahead. A handful of same-day appointments may be available each day for urgent matters.

Some situations cannot be done on a drop-in basis and require an appointment:

  • New students needing to make an educational plan
  • Veterans looking to make a VA planner or ask about benefits

Make an Appointment

Drop-In Sessions

Counselors are currently seeing students primarily by appointments; however, we try to have at least one counselor available for drop-ins every day.

The drop-in counselor will meet with students on a first-come, first-served basis by video or phone. Drop-in availability and wait times will depend on the counselors' schedules. Drop-ins are always subject to change.

If you don’t have an appointment, and need to see a counselor right away, click on the button below to join the drop-in virtual lobby.