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CRC employees or high school staff members should direct students to the CRC Orientation page to find answers to Orientation questions.

Students may also reach out to us by using the Send Us a Question form.

Orientation Sign-Up

How do students sign up?

By completing both Steps One and Two on the Orientation page.

What’s the difference between a "Graduating High School Senior Session" and a "General Session" during the months of April and May?

Graduating High School Senior Session: Specific information relevant to graduating high school seniors will be shared- like how to submit AP exam scores, placement information and who to go to for help at their high school.

General Sessions: Specific information for students who graduated 10+ years ago, did not graduate from high school, graduated from a foreign school, and more will be shared.

General Sessions (beginning June 2021): Information relevant to graduating high school seniors and students who graduated 10+ years ago, did not graduate from high school, graduated from a foreign school, and more will be shared.

The orientation session lists a specific high school name; can I attend if I don’t go to that high school?

Yes! Though the session was set up for a specific Elk Grove Unified School District high school, if you are graduating from another high school, you are welcome to attend.

Who Can Sign Up for Orientation

Who is eligible to attend a New Student Virtual Orientation?

New, never-enrolled students pursuing a program of study.

Who is NOT eligible to attend a New Student Virtual Orientation?

  • Students who want to take ESL courses only
  • Students with college units (not including Advanced Education, Dual Enrollment and Articulated credit)
  • Current students
  • Transfer students

Why are these students not eligible to attend?

By completing Steps One and Two of the New Student Virtual Orientation sign-up process, students are prompting the sending of their CAC Education Plan/First Semester List of Courses.

The students listed above are not eligible to receive this since it doesn’t take their personal case into account. The students above are asked to follow the steps outlined on the Orientation page.

Do I need to attend the CRC Orientation if I’m attending another LRCCD campus?

It depends! If CRC is your "home campus” where you will be taking the majority of the classes related to your major you should complete the CRC New Student Virtual Orientation. This is how you will receive your first semester schedule (CAC Education Plan).

If you will be taking the majority of your major-related classes at ARC, FLC, or SCC you must review the orientation webpage and information on next steps for that campus:

I’m a high school junior, but want to get orientation done; can I attend now?

No. New Student Virtual Orientations are for new, incoming students and are specific to the term they are enrolling in.

I’m an Advanced Education student, can I attend orientation to get more information about Advanced Education courses?

No. New Student Virtual Orientations are for new, incoming students and will review information relevant to new students.

I am enrolled at Sac State, but want to take one class at CRC; do I attend Orientation?

No. Please review the “Transfer Students” section on the Orientation page for more information.

I took college classes 10 years ago. Do I attend orientation?

No. Please review the “Current or Returning” and “Transfer Student” sections on the Orientation page for more information.

I took some classes at another college, but want to start over at CRC so I can get the first two years tuition-free. Do I attend orientation?

No. Note: you are no longer considered a new student if you have taken college courses at another CSU, UC, CCC or other 4-year institution.

Please review the “Current or Returning” and “Transfer Student” sections on the Orientation page for more information.

Zoom Questions

What email should I use when registering for a session on Zoom?

Please use your personal email. High school students should not use their high school email.

I can’t find the Zoom link to the event; where do I find it?

Once you sign up for your orientation date/time you will receive an automatic message and link to join from Zoom. If you do not see this in your inbox, you may want to check your spam/junk folder for an email from: CRC-Outreach@crc.losrios.edu.

You will find the Zoom link in the middle of the email, proceeded by the verbiage “Join from PC, Mac, iOS or Android.”

sample Zoom email image

Do I need an account to use Zoom for orientation?

No! A Zoom account is not required if you are strictly joining Zoom Meetings as a participant. If someone invites you to their meeting, you can join as a participant without creating an account by clicking on the link to Join a Meeting.

Can I create a Zoom account?

You can sign up for a free Zoom account at zoom.us/signup.

Note: a Zoom account is not required if you are strictly joining Zoom Meetings as a participant.

How much does Zoom cost?

A basic Zoom license is free.

I have additional questions on how to use Zoom.

Here are some resources:

  1. Zoom Frequently Asked Questions
  2. Technology Help for Students from the CRC Library
  3. Students can schedule a Tech Help Appointment with the CRC Library
  4. Using Zoom from the CRC Library

Attending Orientation/Joining a Session

What does the "Waiting for the host to start the meeting" message mean?

If you try logging in to the session and see the message "Waiting for the host to start the meeting" it means the host (CRC) hasn’t started the Zoom session yet. Hosts typically open the orientation waiting room nine minutes prior to the start of the orientation start time. 

It says "Please wait, the meeting host will let you in soon" - what does this mean?

The waiting room is a virtual space that students enter before being admitted into the orientation session. If you arrive on time, you will be allowed in.

"Please wait, the meeting host will let you in soon" is the only waiting room message you will see. If you do not see this message, you are not in the CRC Orientation waiting room.

Admittance closes five minutes after the orientation session start time. If you try to join after five minutes, you will not be allowed in the session. You will be invited to sign up for another open orientation session!

I am a parent. Can I attend orientation on my child's behalf since they are in class at that time?

No. Students are required to attend orientation and are attesting during the orientation sign-in that they are attending on their own behalf.

My friend signed up for the orientation and sent me the link. Can I join using this link?

No. Zoom links are unique to the individual who signed up and are different for everyone.

Additionally, only students who signed up through the two-step sign-up process should be in the session.

Note: You will also not be sent your CAC Education Plan unless you complete the two-step sign-up process.

See the section "How to Sign up for a New Student Virtual Orientation" on the Orientation page.

What happens if I try to join the orientation late?

Admittance closes five minutes after the orientation session start time. If you try to join after five minutes, you will not be allowed in the session. You will be invited to sign up for another open orientation session!

What happens if I’m dropped from the session due to my internet connection, and I want to rejoin?

Be sure that your display name is the name that you used to complete the attendance sheet provided at the beginning of the orientation session.

We will use this sign in sheet to verify your identity while you wait in the waiting room. This may take a few minutes.

Once we verify your identity, you will be admitted.

I am a high school counselor. Can I sign up and send the link to all of my students?

No. Zoom links are unique to the individual who signed up and are different for everyone.

Additionally, only students who signed up through the two-step sign-up process should be in the session.

Denial/No Link Received

I didn’t receive a zoom link for the orientation. What should I do?

Upon registration you will see a message which says "Meeting Registration Pending Approval."

Students who are approved will receive the Zoom link the day prior to the event, or the day of the event.

Students who receive a denial will need to review the email sent for next steps.

I received a denial because I didn’t complete items I needed to prior to orientation. But it's the day of the orientation, and I've since completed the items. Can I still attend?

No. Orientation sign-ups close three business days prior to the orientation date. If you received a denial because you did not complete items (such as the CAC Major Selection Form), you will need to sign up for another open session after completing the item(s).

I saved the Zoom link and signed up even after it was removed from the webpage. Why was my registration denied?

The New Student Orientation registration closes three business days prior to the event. There are no exceptions.

Why? Because there is a lot of behind-the-scenes prep done to ensure students get the most out of the session!

We encourage you to sign up for another open session!

I signed up on time and received a denial; what do I do?

Please follow the steps that were provided to you in the email that was sent with your denial.

It was most likely denied because you:

  • Have units from another college campus (this does not include students who have units from Dual Enrollment, Advanced Education or Articulated course credit)
  • Are a current college student
  • Are a transfer student
  • Did not complete the CAC Major Selection form
  • Applied to another LRCCD campus
  • Do not have a current CCCApply application on file

CAC Education Plan/First Semester List of Courses

What is a CAC Education Plan/First Semester List of Courses?

A CAC Education Plan is a list of courses you should take your first semester based on your major. This CAC Education Plan was created and approved by faculty and counselors who are experts in your major.

Your CAC Education Plan is your roadmap to completing your educational goal. Your CAC Education Plan may only list the courses recommended for your first semester.

How do students receive their CAC Education Plan/First Semester List of Courses?

Students who complete both Steps One and Two of the sign-up process will be emailed the CAC Education Plan. This is sent to the email used when they completed the CAC Major Selection Form (Step One) on the Orientation page.

When will I receive my CAC Education Plan/First Semester List of Courses?

As early as 48 hours prior to your session and up to just two hours prior to your orientation session.

My friend received their educational plan and it’s the same major I want. Can I just use their educational plan and skip orientation?

No. The CAC Education Plan does not contain specific math and English information relevant to your math and English placement. This is reviewed during orientation.

What happens if a student completes the CAC Major Selection form but doesn't sign up for orientation? Are they sent a CAC Education Plan?

No. CAC Education Plans are only sent to students who sign up for an orientation and who are eligible to attend orientation.

I am a high school counselor/staff member. Can you send me the courses my student is enrolled in?

No. Due to FERPA laws, we cannot share a student's list of enrolled courses without written approval from the student, even if they are under 18 years old.

I am a high school counselor and my students want to meet with a CRC counselor to create their education plan. How do they do this?

Once students apply, their next step is to attend a New Student Virtual Orientation, unless they are part of an ineligible student group (see FAQ answers under “Orientation Sign Up”).