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CRC19: Courses

HRIT 160 Professionalism and Customer Service in the Health Care Environment

Units: 1

Hours: 18 hours LEC

Prerequisite: None.

This course is designed to give IT Professionals an overview of the skills necessary to communicate effectively across the full range of roles that will be encountered in health care and public health settings.

Student Learning Outcomes

Upon completion of this course, the student will be able to:

EXPLAIN KEY ELEMENTS OF CUSTOMER SERVICE IN HEALTH CARE IT-SLO #1